Support

Questions, bug reports, feedback, billing problems, or anything else about MonsterCart — email us and we'll help.

What to include

You don't have to, but these details help us sort out a problem faster:

• The email address on your MonsterCart account
• Your phone and OS (for example, iPhone 15 on iOS 18, or Pixel 8 on Android 15)
• What you were doing when it went wrong, and what you expected to happen instead
• A screenshot, if the problem is something you can see

A few things you can handle yourself

• Deleting your account. You can do this from the Account tab in the app, or follow the steps on our account deletion page.
• Cancelling a subscription. Subscriptions are billed by Apple or Google, not by us, so cancel through your App Store or Google Play account settings. Deleting your MonsterCart account does not cancel an active subscription.
• Finishing an order. Checkout happens directly with Kroger using your own Kroger account and payment method. If a problem is with the order, payment, pickup, or delivery itself, Kroger's customer service can help with that faster than we can.

Privacy and terms

Read our Privacy Policy and Terms of Service.